Cancellation policy

When you purchase a subscription you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select.

Your payment details will be stored securely by our payment processor and you'll be charged for each new pack when it's dispatched. RunStrong will only have access to the last 4 digits of your payment card for customer service purposes.

Your repeat orders will be processed every 30 days starting from the original order date and you will be charged the subscription price. 

The subscription will roll on automatically until cancelled.

SUBSCRIPTION MANAGEMENT

You can cancel or change your subscription at any time, hassle free. Just log into your RunStrong account. You can also update your payment details and delivery address there. If you haven't created your RunStrong account yet, you can do that here. Make sure you use the same email address that you used when ordering from RunStrong.

If you have any problems managing your subscription or RunStrong account, just email support@runstrong.co.uk and we'll be happy to help.

See our refund policy for more details on returns and refunds.